No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Phone: 07 3035 6220 (select 1 for Membership) Email: membership@thegabba.com.au. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. Note that Mobile Ticket delivery may not be available for every event. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney . How can we help you? In particular, the following form part of the Sellers terms unless otherwise specified: SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? The Companion Card program is applicable at all AFL Venues. Please note cast are subject to change. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. National Rugby League - State of Origin, Finals & Grand Final. Postponed and Cancelled Events. When I enter my Voucher ID online, it is notifying me that the voucher is 'not yet active', what does that mean? Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. RAC Arena, Perth. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S>> 2023 ProductReview.com.au Pty. Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. Anyone brought a nrl gf ticket and not received it but been charged?! If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. Some States have specific legislation in place to manage the sale of tickets in certain circumstances. If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. And secure your tickets now! What if a show is cancelled or postponed? In order to gain access to Pre-Sale . Please try again, or try reducing the number of tickets you have selected. The listing will provide details about any age restrictions . You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. Ticketek Online Terms of Use and Privacy Policy. Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. 4 0 obj Where can I get more information about privacy for Friend Spotter? In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). How old is a junior ticket for ticketek? Enter the required information in the fields provided. 2JlBgz7 W]d_y64UV,(5,EBMpw_B|M?+p_B|KxQF6V;IGq0 If I try and sell them they then may be refunded, if we don't use them and I don't get a refund I've lost a lot of money.Help!! Do I have to save my credit or debit card details? Little lights on the turnstiles used to flag them that you were trying to get through on a concession or junior ticket. How long are my friends seats placed on hold? The Payment Form will display detailed information on your ticket purchase. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. If your location is not recognised, National content will be displayed. Ticketek will only mail tickets to the residential address of the credit/debit card holder. . These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Please note there maybe no replacement for General Admission tickets. The following concession policy applies to the sale of daily ticketing during the 2023 Toyota AFL Premiership Season and the 2023 Toyota AFL Finals Series; Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e Adult members can only purchase an Adult finals ticket). Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. The original expiry date still applies to any balance remaining on your voucher. Im 28 this year. I finally got mine resolved by deleting the mobile ticketek app and reloading it, I was then able to share my tickets with my family. To do this, please check the 'keep me signed in' box when you log in. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. Platinum. to collect tickets. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. Some events may have a Family ticket which includes 1 Adult and 1 Junior. Costumed Disney characters do not appear in this concert. Yes You must provide an Australian postal address to receive Collector Tickets. Can I use a device larger than a mobile phone (e.g. If this is the first time you have purchased tickets at ticketek.co.nz, you will be requested to enter your address to complete your ticket purchase. BUT. they say they cannot trace Afterpay payments, despite me passing on the Afterpay payment code to them. The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. If I received an invite, does Ticketek store my contact details? Yes. What if I enter my Voucher ID incorrectly online? They must present the relevant concession documentation at point of purchase and upon entry to the ground. Can I request a partial refund on my purchase if I have selected Refundable tickets? If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Children aged 5 and under as at 1 January are entitled to enter the ground at no charge; however they must not occupy a seat. Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. Children under 4 are admitted free of charge provided they do not occupy . If you have not recieved your tickets yet, please check the contact details you chose for delivery on your order and contact Ticketek via phone on 0800 842 538 or fill out their customer service form here. Australia ticketek.com.au Joined June 2009. Change My Location See the Sky Blues in action and enjoy the excitement and drama of Sydney FC games. No, only Mobile Tickets can be added into your Passbook. Group discounts may be offered but do not apply to all events. The Box Office is open Tuesday's from 12pm-4pm. At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. General Public: 10am, Friday 3 March 2023 . Yes, if you don't log in you will see a selection of national events. Please comply with any stated ticket limit for this event. Family . If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. Are Refundable tickets available through Ticketek Marketplace? What happens if my phone is out of battery or my network coverage is low when I get to the venue? Additional Information: Disney 100: The Concert is approximately two hours plus intermission. Good luck. What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? Concessions are not available on all matches or prices categories. Ticketek Gift Vouchers are automatically activated 24 hours after purchase, so you need to wait 24 hours after purchase to redeem your Voucher. Who can use a Family ticket? Orange/Den - $23 / $20 / $12 / $59. Can I change to Refundable tickets after I've bought my tickets? Make sure the backlight on your phone is set nice and bright. But they never answered the emails.And that was a few months ago now. 2022 TOYOTA AFL PREMIERSHIP SEASON - TICKETING INFORMATION. Box Office Hours. endobj In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. Refunds must be requested no more than 60 days after the event date. chevron_left. Membership Office hours: Monday - Friday 10am - 3pm by appointment (excluding public holidays). No, refundable tickets can only be selected during the original purchase. The Box Office will open 3 hours prior to the event start. endobj You now have the option to have your sign in details remembered for your next visit. 3 0 obj . No, the credit card pre-fill feature simply gives you the option to save your card details. Now I have been told I can't transfer them into my daughters name without going to the concert myself just to show ID to let them in as I was the one that brought the tickets. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? Change of mind is not an approved reason. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? Tickets will go on-sale through TM.com. ticketek junior ticket age. How do I purchase a Ticketek Gift Voucher? A family ticket in the same section costs $159. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly. - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. On the 2 of the tickets it says 340 now, Im trying to buy NRL GF tickets but when I finally get in to select their is no option to choose, They didnt even have any this morningThey said the codes I was given didnt work eitherIts beyond me why NRL sell there tickets through them, its giving the game a bad name. Child / junior age range: 12 months - 13 years Please ask your friend to check their junk mail. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. . For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. SYDNEY SIXERS TICKET INFORMATION. You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. An administration fee of $10 will be charged. Ticketek. I purchased tickets for Brian Cox in Sydney. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. Tap the trash can at the top right of the event pass to shred the event pass. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. Secure your seat and don't miss out on the Victory atmosphere. Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. Refunds, Payments and Exchanges. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. Full Ticketek Refundable terms and conditions of sale can be viewed here. Because of the range of options, if you are underage . <> 6:00 PM. I also purchased ticket insurance.I applied for a refund in August but have not been contacted. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. Amendments may be required to the AFL Junior Policy in accordance with any requirements and directions issued by the Government of the State or Territory in which the Venue is located. I checked with AFTERPAY and they confirmed acct is ok, so it appears the problem is with the Ticketek site. In most cases, tickets must be returned to the place where they were purchased. How can I receive my Ticketek Gift Voucher? [deleted] 6 yr. ago. - Membership Services Office at the Club. The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. What are the terms of General Admission (GA)? The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Platinum - $41 / $36 / $12 / $94. Tickets can be purchased online through Ticketek at www.ticketek.com.au once they are on sale. Mon 13 Mar 2023. Ticketek is an absolute disgrace - how they are allowed to continue to trade in Australia is beyond belief. Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. No. My Ticketek; Gift Vouchers; No, Ticketek Gift Vouchers are not reloadable. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Visit the Ticketek Groups page for more information. We will be in contact with you within two business days of receipt of this information. I've sent an email invitation but some or all of my friends did not receive them. Will mobile tickets be removed from the Ticket Wallet after an event? Sell tickets directly from your Ticketek Account. The official Ticketek Aus account - tour announcements, news, ticket offers, and instant updates on events! ticketek junior ticket age. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. Invitee B starts purchasing two seats from hold. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. I have sent 3 emails asking if there is anything they can do so I don't have to waste my time going to the Adelaide oval and back. ) Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. How much are tickets to State of Origin Game 1? Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . Can event notifications and location services be turned off from the Ticketek app? When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. Sweet, cheers. Can I buy tickets if I am based overseas? Junior Tickets Juniors are classed as 15 years and under and must be accompanied by an adult. Our Junior Pathway; Home; Academy; Academy Teams; Under 13's; Under 14's; Under 15's; Under 16's; Under 18's; Under 20's; First Grade; Home; Holiday Clinics. Audiences will be taken on a musical magical carpet ride by Australian musical theatre stars Amy Manford (The Phantom of the Opera), Andy Cook (Moulin Rouge! Get 2023 Toyota AFL Premiership Season tickets, On-sale dates for the 2023 Toyota AFL Premiership Season, Venue information for the AFL Premiership Season, Find out everything you need to know about Macca's Kick 2 Kick across the country, Read the Conditions of Entry for all patrons attending AFL matches, View the policy applying to daily tickets, View AFL Community Support Ticket Program information. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. Am I able to 'top up' my Ticketek Voucher with more credit? Don't forget, you can update your account by returning to the, Then sign in with your current username (the email address you registered with) and password. Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Has anyone been able to get their Ezy ticket reissued with a new code? Get in touch with The Gabba Membership Department. Tickets purchased through unauthorised ticket on-sellers are not guaranteed admission and avenues of . Cannot fill in request form as the event we have paid to go and see is not in the dropdown menu so the form will not submit. The NBL is the pre-eminent professional men's basketball league in Australia and New Zealand. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. I also purchased ticket insurance. Can held seats be purchased through any other channels? If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. Ticketek's service and handling fees range between $4.75 and $5.80. I've sent an invitation but some or all of my friends did not receive their emails. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). How can I get Ticketek to sell tickets to my event? BUY TICKETS INFO. ----- - Children aged 6-14 years at 1 January 2020 are eligible to purchase a junior ticket. What happens if I forget my phone or my battery dies at the venue? Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. How do I redeem my Ticketek Gift Voucher? In the spirit of reconciliation the AFL acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. Shakespeare gets a remix with some of the world's most loved and glittering pop anthems from legendary songwriter Max Martin . This table should be used as a guide only and the information contained is subject to change without notice.
