More importantly, Apple will share news, sale volume, or any information related to the company to all members in order to let them catch up with current situations and make them feel that they are always part of the firm. Compensation is the total amount of the monetary and non-monetary pay provided to an employee by an employer in return for work performed as required. OK, I've done the questions 1 and 2 as requested. However, they apply both strategies in different practices. Effective teamwork should acknowledge different diversities like gender, race, age, and colour. Due to the theories of human resource management are not fully understood, the analysis of the case study about the Alibaba Group is not in-depth and incomplete. Hitesh Rohra (2014-2015), Training and development in Apple Inc, http://www.academia.edu/6709098/Training_and_development_program_in_Apple_Inc, http://fortune.com/2016/01/28/apple-retail-ahrendts-employees/, , TechRepublic, 10 things you should know about Alibaba Restrived from, https://www.techrepublic.com/blog/10-things/10-things-you-should-know-about-alibaba/, Alibaba group(copyright Notice 1999-2018), Alibaba official website culture and value, http://www.alibabagroup.com/en/about/culture, Alibabas & Apples Employee Engagement StrategiesEp.3. Alibaba and the 2,236 thieves. Submit your documents and get free Plagiarism report, (Rate this solution on a scale of 1-5 below). Definition: Jack tries to make sure that every customer has an experience like no other. Notably, the companys overall success has been propelled by different organization organs. According to the principle, all members should pull towards a given direction. Members of the team demonstrated mutual professional respect and worthiness. The employees feel that they have greater responsibility and trust put on them, this can generate greater participation, commitment and a better job performance. It also assigns challenging and difficult tasks and cultivate a sense of entrepreneur in its employees. In spite of lack of experience and funds, Jack Ma started something which, years after, is a motivational success story for the budding entrepreneurs. Consequently, as a result of motivation, the company has significantly increased its production frontier. Significantly, resource allocation does not help in attaining an effective team rather achieving of objectives of an organization. Long term by giving employees increases employees will be apt to stay with the company and this benefits the company in not having a high turn-over. 246 0 obj <>stream Image Courtesy of Dan Croitor The team adopted the principle of respect and dignity among members. Surprisingly, these allegedly fraudulent online shops account for 1. Improve retention; employees are more loyal and motivated when their bosses take time to help them improve their skills. Contrast and compare approaches to HRM within two diverse countries? The country is embracing consumerism, and the motivational success story of Alibaba is an epitome. We store cookies data for a seamless user experience. After being paid adequate salary, employee seeks safety physically and mentally on the jobs. Training and development has a positive impact on employees, this shows investment from the employer and enhances career progression. isbn13=9780060548780 [Accessed: 09 Nov 2012]. Moreover, the deep-rooted reason should be the problems of its human resources management. Large companies such as Alibaba, Samsung, and BMW, among other organizations, are characterized by many employees within departments and entire corporations. Meanwhile, the firm should adjust its organizational structure that supports employees in every level to be able to talk or share opinions without feeling unsecure. The operational analysis of psychological terms. hbbd```b``"H XL*Hi` Td,\ 6ADrEHdizlQ)fN RD@: = '?d7 In conclusion, the team members noted effective teams to be defined by purpose, good leadership, mutual respect, inclusion, and construction communication. com/2011/02/22/business/global/22alibaba. Moreover, the report has only provided superficial explanations of the issue because of the insufficient knowledge of Alibaba Group and the limitation of those methods linked with. This strategy was adopting an employee appraisal scheme that was encouraging achievement by rewarding employees who generated successful business ideas. For communication, the company should be the center to share information to all employees together with opening a space for employees to talk and share with each other. Drawing from the principle of resource allocation, the team ran out of fieldwork facilitation money. Thus, if the pre-supervision runs into a problem, it represents the failure in enterprise culture management. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. com (1999). And they got the taste of success soon. Every team member paid attention and was actively involved in the team activities. The following strategies can help a manager persuade staff members to remain on the job and provide valuable contributions for over 30 years: Therefore, it implies that the management team should readily deploy applicable and relevant management theories to create a team working culture. Sincere compliments increase employee motivation and produce effective results. Vroom's expectancy theory is a process-based motivation theory which assumes that an individual's behaviour results from the conscious choices they make from multiple available alternatives. Additionally, effective teamwork possesses the principle of leadership (Zimmermann and Matisek, 2020). Hua, T. (2012). A Review and Critical Analysis of the Principles of Scientific Management. Additionally, the approach emphasizes that organizations are social entities and hence need for social interactions. For instance, the teachers who do after school tutoring receives extra pay throughout each pay way. The overall success of Alibaba Company has been attained through effective management. And STEPHEN, D. (2003). Consequently, the team was peaceful and united. What if Alibaba expands its business to the U.S. Generally, when companies expand their business to other countries, they tend to hire local people. On the one hand, the management and supervision system has problems. The use. Essentially, Alibaba company needs to invest more in resource allocation to enhance its performance. IOSR Journal of Business and Management, 20(3), 15-22. All Rights Reserved. In 1999, he founded the Alibaba Group as a business-to-business, e-commerce platform. Retrieved from http://www.scirp.org/reference/ReferencesPapers.aspx?ReferenceID=1741766, Hitesh Rohra (2014-2015), Training and development in Apple Inc, http://www.academia.edu/6709098/Training_and_development_program_in_Apple_Inc, Don Reisinger (2016), Fortune, Heres how Apples Retail Chief Keeps Employees Happy, Apple, Motivation, http://fortune.com/2016/01/28/apple-retail-ahrendts-employees/, Scott Matteson (2014), TechRepublic, 10 things you should know about Alibaba Restrived from https://www.techrepublic.com/blog/10-things/10-things-you-should-know-about-alibaba/, Alibaba group(copyright Notice 1999-2018), Alibaba official website culture and value http://www.alibabagroup.com/en/about/culture, HR professional, 6 years of experience in training & development, with credential from New York University. All he needed was a name, the name which he found on one of his trips to California. Customer-first business philosophy The values of Alibaba put the customer in the first position. Save time and let our verified experts help you. 1 Internal reasons According to the perspective of Abraham Maslow who is well known for the hierarchy of needs theory, the pattern of behaviours based on individual needs (Poston, 2009). Additionally, it is necessary to introduce different kinds of methods of personal testing and assessment which combine the enterprise culture into the evaluation. In essence, the approach improved sharing among departments allowing a teamwork culture. Alibaba employees are motivated through good salary packages and involvement in decision-making. 1. Many Internet companies lost substantial money, and many lost their business. In Alibaba, an employee shall be entitled to exercise for one year after he or she receives the restricted shareholding unit. 4) Maintain a healthy work-life balanceMotivating employees requires a positive work environment. This in turn, helps in the motivation of employees which result in the firms success. Samsung doesn't reward their employees at all, instead they manipulate employees' mind with the awareness of economic environment. A young high-tech company, Tattoo, has grown rapidly during the last few years and it is very clear that the CEO, Paul, has kept the entrepreneurial spirit of the company.. Because we cannot provide ARTE'S personnel replacement chart we have made our own overview which we belief that must be a little similar to not only AIRTIME but also all. The Internet grew, and so did the business. Although managers in Alibaba Group have to take responsibilities for the consequences, it cannot be denied that the fraud fully exposed that the lack of internal control, especially the supervision and administration of the management, is one of reasons lead to exacerbate the situation. Consequently, improved leadership fostered decision-making between related projects. An online-fraud scandal in China: Alibaba and the 2,236 thieves | The Economist. Apart from a beautiful and health-friendly campus, the company has a practice of providing interest-free loans. Alibaba team members were reliable and trustworthy. yesterday. We understand the importance of attracting and retaining the best people. 3 Establish psychological management mechanism It is necessary to give psychological training programme at least once a month for intensifying the efforts of anti-corruption and enhancing the management of core value and culture in Alibaba Group. Available at: http://www. (2020, October). Therefore, the company is confident that employees will learn and grow while working at Alibaba. Generating short-term winsmanagers and employees like the sense of achievement. (1981). Jack is also committed to the welfare of Alibabas employees. The Impact of Teamwork on Work Performance of Employees: A Study of Faculty Members in Dhofar University. harmony in order to life, Hrm About Alibaba. View all posts by sudaporn.vittayakul. I need some help with question 11-19. Everyone he asked, knew about the story of Ali Baba and the Forty Thieves. [online] Available at: http://news. But those soon ran out as the size of the work force expanded. So, Alibaba it is; his online retail store. This report will focus on analysis for Alibaba Group's human resource management, in order to reply the demand of its future developments. Meanwhile, with the rapidly increased number of employees in Alibaba Group, the previous culture management has to further improve. Science, 212 (4507), p. 501-504. The corporation provides employees with several kinds of training programs, such as classroom training, e-learning, and seminars to help improve their skills and expertise. Available at: http://web. Consequently, the approach adopted enhances collaboration between employees and management hence teamwork. If invested in and developed, employees are more likely to feel their social needs are met by being part of a team are well regarded and appreciated for their skill set and therefore motivated to work harder to reciprocate which leads to higher production and efficiency. alibaba. According to Mas speech, he mentioned that Alibaba group has already developed its own equity incentive system, after the development and research of Ma and other senior Ali, Ali group came up with an uniquerestricted stock plan to motivate his employees. You can use it as an example when writing Organizational culture diagnoses and cultural audits, for example, can give an accurate picture of an organizations current management system (Mason, 2012). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Proudly powered by WordPress | Theme: Pink Touch 2 by WordPress.com. The officers participated in the fraud are almost from a high-powered job position in Alibaba Group and own important resource and privileges in the company. In this article, I'll be taking you through an in-depth . 27th February 2023. The announcement of the company showed that nearly 100 employees including sales staffs, manager and supervisor, had conspired to the fraud by deliberately helping fake suppliers in China to register with avoiding the company scrutiny and allowing them to defraud oversea buyers on the Alibabas international website (Nytimes, 2011). While the Alibaba team has snowballed from the original 18 founding members to a giant of 24,000, some of the cultural elements from its earlier start-up days have been carefully retained. Equity is considered when this ratio is equal. But Alibaba isnt only about the customers; it takes care of the employees too. Bezos, and the founder and executive chairman of Alibaba Group, Jack Ma. (2020), the company operates in different online commerce platforms, Alibaba.com, Taobao, and Tmall, and behavioural management theory has improved social sharing and networking. The principle implies that good teamwork plans, learn, works, and celebrates together. Until the employee make themselves comfortable among different working relationship, it will not allowed to access to the hierarchy stage of self-esteem and self-actualization respectively. 2007-2023 Learnify Technologies Private Limited. Shalley, C. and Oldham , G. (2004). 2 The psychological imbalance Employees of equal position and qualification serviced in the parallel department with the same salary may havequite different perceptions of the fairness. Springer, Cham. He paid $4000 to a Canadian man for the domain name Alibaba.com and launched the service in February 1999. hXr:~ 0+ya M8P1$vn3V]i%}j])8L Equity theory: toward a general theory of social interaction. The forth level is esteem needs. 6. It appears that in this issue managers ignored fraudulent behaviours behind the performance-chasing. SUZANNE, B. My aspx? However, the employees morale is crucial in improving performance. Retrieved from, http://www.profitguide.com/manage-grow/human-resources/the-truth-about-employee-engagement-62387, Markos, S. & Sridevi (2010), Employee Engagement: The Key to Improving Performance. database? Pay and rewards attract and retain employees. (2013), managers are entrusted with planning, coordinating, organizing, staffing, and leading. 0 Introduction In todays rapidly changing business world, the need has arisen to harness the resources to its optimum use in order to gain success in the business arena.. Why is human resource management in general and employee motivation in particular, critical to performance yet challenging for managers? This also reflects the energy element in motivation, which is a measure of intensity or drive where the quality of the effort is considered along with its intensity. Amsterdam: Elsevier, 481-86. Alibaba may maintain original practices and add new strategies. (2017, Jan 13). Let us help you get a good grade on your paper. You can as well click place order now and get a plagiarism free paper. 6. Multi-cultural and multi-lingual, bringing solid S.T.E.M. Finally, good teamwork is characterized by diversity and equality (Sanyal and Hisam, 2018). Aarts (2014), The truth about employee engagement. However, analysing the issue of human resource management in the view of psychology is an innovative point of this report. Alibaba Group has not supervised the management in the process of dealing with related complaints about fraud happened between 2009 and 2010, even though some suspected online trading accounts had been deleted and specific inquiries of its international market transaction had been conducted since the beginning of the third quarter in 2010. The motivational success story of Jack Ma started shaping from then. How would you retain employees who are sitting on lucrative stock options and could walk out the door tomorrow knowing that they would never have to work another day in their life? And lastly, as thesixth strategy they decided to adopt encourage achievement through a rewarding system. Keywords: alibaba company, autocratic management, conductive management, persuasive management, democratic management. Moreover, the adoption of the theory has enabled the company to attain improved leadership models. eBay bought the company which controlled about 90% of the business. 2. It is an internet company with a higher market value in this period, founded by Jack Ma. Alibaba also offers unmatched customer service. All the materials from our website should be used with proper references and in accordance with Terms and conditions. In conclusion, the adoption of behavioural theory in Alibaba improved teamwork, translating to goals and objectives achievement. At the meeting, employees will summarize what they have done and what they have encountered throughout the week so that others can learn from their experiences. (2009). We support aspiring employees through development programs and opportunities - whether by moving up through the company, or by expanding their skills and experience. Management Theory Influences Team Working. Moreover, they have an opportunity to look for a new position that matches with their abilities and interests. Companys leaders sometimes work directly with their subordinates. Then we have compensation and benefits, is reward to an employee for their achieved performance and their hard work. Besides, relevant department would better assign a special supervisor to investigate the staff on suspicion of corruption. Compensation is based on: Customers Value Co-creation in Automotive Sectorthe Case Studies of BMW Co-creation Lab and Volkswagens Peoples Car Project in China. Sanyal, S., & Hisam, M. W. (2018). 209 0 obj <>/Filter/FlateDecode/ID[<174F6B9330FF0045907F5F954E9BD9D1>]/Index[182 65]/Info 181 0 R/Length 132/Prev 507426/Root 183 0 R/Size 247/Type/XRef/W[1 3 1]>>stream International Distribution Policy Comparative Analysis between Samsung and Apple. It's a screening criterion that helps people . Those who dont know, Singles Day is like a parody of the Valentines Day celebration. Malaysia Xiamen University Malaysia Management plays an essential role in an organization regardless of the size. The company created its own mortgage fund called "iHome" in October 2011, allowing employees to apply for interest-free loans for property down payments. Consequently, motivation and morale have improved the team working culture. The development of supervision before the event, at present and after the event all depends on the growth of the enterprise culture. Everybody should know Jack Ma and Alibaba, Chinas e-Commerce response to the American Amazon. The theory was pioneered by an American engineer, Fredrick Taylor (Huang et al., 2013). In addition, the company also concerns social needs which hope the employees have belonging feeling. This report will start the analysis from the view of internal motivations and then moving to the external causes. Moreover, behavioural management theory is adopted in large organizations likes Apple, BMW, and Kentucky Fried Chicken (KFC) (Greve and Argote, 2015). Journal of Management, 30 (6), p. 933-958. In 2003, eBay tried to take over the online retail market in China. Introduction [online] Available at: http://www. According to Sanyal and Hisam 2018, most organizational teams fail to be united because there are no predefined aims. Jack, however, wasnt an entrepreneur right from the start. Innovation requires establishment of a stable and competitive position in the ever-dynamic online business. According to Ford et al. When given more freedom at work, employees are happier in their jobs. 14 Motivational Theories and Models . The collaboration was on another level enabling us to achieve many objectives with ease. 4. How Alibaba motivates employees? Employees will strive to do the best they can and excel at their job. A team of xiaoer (literally meaning servants) is there to solve any conflict between customers and vendors. your own essay or use it as a source, but you need Because of Alibaba's staggering success, Jack Ma is considered as one of the most influential business man and philanthropist. Were the solution steps not detailed enough? Does the question reference wrong data/reportor numbers? Stock options provides employees with the right to buy and sell their stocks in the company. According to Huang et al. In conclusion, different companies should use different motivation theories. One of the greatest entrepreneurs of all time, Jack Ma envisioned Alibaba when only a few even had email accounts. Therefore, this allows them to have a better idea of what they have done well which give them a sense of achievement. Ford, R. C., Piccolo, R. F., & Ford, L. R. (2017). The team also adopted the effective conflict moment. ADAMS, J. S. , BERKOWITZ, L. , ; HATFIELD, E. (1976). The system is the same as Google AdWords ads pay on the basis of the number of clicks on the ads. Alibaba employees are motivated through good salary packages and involvement in decision-making. Need urgent help with your paper? Ma used this kind of rolling increase rewarding system as a way to help companies retain employees since all the employees in Alibaba Group will always have a part of the options which havent been used. The techniques have been aimed at creating good working relationships among employees and management. According to the Equity Theory of Adams, an individual will perceive the ratio of inputs to the outcomes depend not only on the absolute value but also in the relative value in order to measure whether himself or herself is treated fairly or not (Adams et al, 1976). Apart from these clubs, the company also organizes annual dinner in order to offer a chance for different departments gather together in a relax atmosphere. From the aspect of motivating employees to contribute effectively, the professional dedication in Alibaba's founding ideals, which means do extraordinary things with a professional attitude and a normal mindset. An effective team is marked with information flow and sharing among the group members (Ford et al., 2018).
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