Slide the Power Switch on camera to power on. Hi I have the Dual Front and Rear Dash Cam. To isolate if its the dashcam or the micro SD card that is the issue, our team needs to see what card was used as this is a common mistake. Please reset the Dash cam at least 3-5 times and reflash firmware. It was also very easy to install and pans throughout the room well." -Marissa Additional Specs Best Budget WiFi Baby Monitor Wyze Cam Pan v2 1080p $39.98 Add to Babylist Buy Now Amazon$39.98 The Scoop Under $50! 2. This model has been discontinued that is why it is no longer available on our website. Please let me know how I can fix this because its been an ongoing issue. Dash Cam may crash if you connect and disconnect it too frequently. This includes using personal data for purposes such as data analysis, research, and audits. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. Cookie Notice 5. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. Uninstall and Reinstall the VAVA app. Hi Jessica. Your email address will not be published. Didnt work. Step 2: Remove the SD Card from the dash cam. We use the information we collect for a number of purposes. Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. You agree that you will not bring any claim personally against www.vava.coms officers or employees in respect of any losses you suffer in connection with the website. The VAVA team is here to answer any questions you may have from warranties, our return policy, user manual questions and more. I have a 128gb Sandisk Etreme Plus U3 card. Contact your reseller or email support@vava.com for assistance. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. Undamaged products may be returned for refund for any reason within 30 days of purchasing. $13499$179.99. Any expected delivery dates that may be given are only estimates. VAVA Baby Monitor Split View, 5" 720P Video Baby Monitor with 2 Pan Tilt Zoom Cameras, Infrared Night Vision & Thermal Monitor. Waste of money. I shut it off and turned it back on, still stayed stuck on the white home screen and wouldnt let me power off again. We accept product returns. 2. Were sorry for the trouble youre having with your dashcam. My VAVA dash Cam also shuts off after 3-5 seconds. Hi Fatima. M Plug the SD Card into a Laptop/Computer. 1 Connect the monitor adapter to the monitor and a power outlet. Limited Warranty Details: for quality issues only. Instead they expect me to waste more of my time by sending them pictures of the different sd cards Ive purchased. We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Troubleshooting dashcam: Hello, my camera doesnt want to continue recording on top of old footage, it gives me a warning saying: memory card full even though I have selected to keep recording in a loop. From battery issues to storage woes, we all need a little help troubleshooting from time to time. No new videos have been recorded. Nanit Pro Complete Baby Monitoring System. and our We regret to hear this happened, its not something we wish you would experience. In short, the audio and video quality are excellent. Would not recommend. 1. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. If the issue persists kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. No buttons give any response. Make sure the Dash Cam is connected properly to the car charger port. Hi Michael. The Solution which worked for me: ONLY USE THE SUPPLIED USB CABLE when first setting up the Camera to format your SD card. Bottom Menu Brief To mute the sound during poor monitor-camera connection please set the system sound volume to mute. Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. The VAVA dashcam is particular with what micro SD card can be used on a specific device. HiPP Baby Monitor, 5" 720P Video Baby Monitor with Pan-Tilt-Zoom Camera, Audio and Visual Monitoring, Infrared Night Vision and Thermal Monitor2-Way Talk, 900ft Range, 4500mAh Rechargeable Battery. Could I get a help to resolve this issue? On VAVA dash cams, the default setting is 720p. Hello.My vava dash cam switching com for 3-4 seconds and then switching off. What should I do? Try to plug it in on a different power supply or power outlet. 2. Should I mark the RMA no. Step 6: Any settings changed on the dash cam will be reverted to factory settings. Orders can be delayed due to verification or the time the order has been placed. Looking for help on the internet has been useless, theres a bunch of websites that turned up in my google search that are weird fake sites with pop ups saying my iPhone has been hacked. Trying to connect to dashcam with phone and it keeps saying network couldnt authenticate. Hi Kaz, We are truly sorry for the inconvenience this issue has caused. It wont connect to the wifi (wont even detect it). Please back up any media files from the SD card you wish to keep. This website uses cookies. An SD Card reader/SD Card adapter may be needed. 3. 1. Have you tried to reinstall the VAVA dash App? You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without www.vava.coms express written consent. Hi Gillian. Try resetting the parent and baby unit: Step 1. Hi Ben. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. Description. Try a Smart Baby Thermometer. Uninstall and Reinstall the VAVA app. If your dash cam isnt turning on in this mode. You must not use this website to transmit or send unsolicited commercial communications. accidental returns)? We will look into this. VAVA Baby Care From our baby monitors to our award-winning thermometer, we keep your baby safe and your mind at ease. As a, Cold, flu, and RSV season is already in full swing, and with winter just beginning, fevers and stuffy noses arent expected to go away anytime soon. I tried the SD card that came with the camera and two others. Troubleshooting dashcam: Step 6: Any settings changed on the dashcam will be reverted to factory settings. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. Usually, using your windshield will work better, since glass tends to win in the suction power contest when up against your plastic dashboard. At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. Check on your little one from anywhere in the house. It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. Switch out your SD card and make sure its not full. Orders will ship within 2-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed. 1. Wait approximately 15 secs Step 4. Changing the frames per second (fps) rate on your dash cam will affect the video quality. (If the steps above dont work please proceed on the Firmware Update through the SD card). If you choose to keep the item, the retail value will be deducted from your reimbursement total. Were sorry for the inconvenience youre having with the dashcam. This is something we dont want you to experience. If yes, does the same error occur? Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. Please see the attachment for more information. Make sure that your car engine is on. All warranties are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to privacy@vava.com. Remove the SD card and connect your dash cam to a socket with a USB cable. Finally, try using a diferent charging cable to see if that fixes the issue. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. Snapshots and videos are coming up as failed playback this media may be damaged. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. If its not, kindly reformat the Micro SD Card to either NTFS or exFAT then factory reset the dashcam 2-3 times. Matter which it would be illegal or unlawful for www.vava.com to exclude or limit, or to attempt or purport to exclude or limit its liability. These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. You always have the choice to opt-out if you later change your mind. Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the Marketing section below. Remove the SD Card from your Laptop/Computer. Please help. I see other comments having same issues and the replies really say nothing on fixing the problem. Auto-pilot button, one-press 2X and 4X . Amazon.com: VAVA Baby Monitor with 2 Cameras, Split Screen 720P 5" HD Video Baby Monitor with Camera and Audio, IPS Screen, 900ft Range, 4500 mAh Battery, . 1. 720P and large 5" HD Display provides clear real-time images. Hi Hugo, we regret to hear that you are having an issue with your unit. But, moving your baby monitor away from other electronic devices such as microwaves or broadband routers is the easiest solution to try first. The Camera and monitor are very well built and nicely designed. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. Hi just wanted to comment on People having Issues with the SD card. Our Vava baby monitor has been great in the last year we've had it. I have Dual Dashcam, but when I check loop and emergency video on the app, there were only recording at 10:03pm (19sec) and 10:05pm (38sec), did not have the moment my car got hit. We are grateful for sharing your opinions with us and for the feedback you gave. These terms and conditions govern your use of this website. 3. Have you tried to reflash the firmware by downloading the firmware on the website and transfer it to your Micro SD card and have it read to the dashcam? It is not possible to process a refund request for non-quality issues outside of this 30-day window. Required fields are marked *. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. Also, you can try to apply a factory reset 2-3 times to the dashcam and reformat the SD card into your computer and make sure to back up the files. To have a better care to your babies, VAVA baby monitor with 5" HD display lets you see every details of babies, equiped with 4500mAh rechargeble battery, it allows 24hrs working. What can i do ? Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access. $199.99. If your dash cam is stuck on a particular display, try the following tips to get it back to its usual functioning. Were sorry for the inconvenience youre having with the dashcam. If those tips dont work, restore your dash cam to factory settings. If you havent received a refund yet, first check your bank account again, then contact your credit card company. 1. when will it be available again? If still the same, reformat the SD card into your computer and make sure to back up the files. Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. Treatment of personal data of EEA residents -- As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR"). Why it didnt record when I got hit? Live HD streaming + pan, tilt, zoom and color night vision Easy setup Anyone else have this problem. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. Hi, ken. There are many people with the same problem! Some SD Card brands need formatting for our dashcam to recognize it. This is the SECOND DASH CAM that I bought from you guys, that has died on me. This Privacy Statement applies solely to data collected by us through our products and services. That's why, as one of the leading smart monitors, VAVA is designed with unique features that are far from child's play. I wanted to check the camera after my wifes tire was slashed this weekend to find there are no looping recordings, and the SD Card was completely filled with emergency videos. Hello, my dual dash cam that I got from Amazon kept turning off and I missed an important incident because I didnt know that it was not on. Try to plug it in on a different power supply or power outlet. My Camera Va-VD009 will not enter menu. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. Make sure the electrical outlet is working and not controlled by a wall switch. Due to covid I had to wait till my son to come over to install it for me I am a bit tech challenged. I just received a VAVA dash cam as a gift. If it still wont work, check your adapter. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY. Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. I tried 3 different Sandisk 32 hello, i usually like to check my loop recordings in my VAVA when something dumb occurs but when i did today, the loop recording hasnt recorded since july 2nd. This is something we dont want you to experience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The blue light just stays on and resetting it wouldnt do anything. It seems to be a common issue. Personal data is information that can be used to directly or indirectly identify you. Below is the information about vava baby monitor poor connection . These limitations of liability apply even if www.vava.com has been expressly advised of the potential loss. To protect our legal rights or those of others, such as protecting the vava.com brands or investigating violations of vava.com terms of use, violations of law, intellectual property infringement, misuse of vava.com websites, fraud or potential threats to personal safety. Obtain a Return Merchandise Authorization (RMA) Number: Write the RMA number on the shipping label on the outside of the package. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users. tried different cords and plugs. Please contact our Customer Service at support@vava.com to get the return address. We are sorry to hear that you are having an issue with your VAVA product. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. Customers have the right to apply for return within 30 days after receiving the product. For us to further assist you. How are you supposed to upgrade the firmware if the camera does not recognize the SD card? 4. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. Kindly send us a video and the order information to support@vava.com if the issue persists to assist you further. If using the recommended card, please try the steps below. Please advise I dont like driving without it. www.vava.com may revise these terms and conditions from time-to-time. It cant locate signal and Im unsure what do next. Connect to the dash cam via WiFi with a mobile device. Please note, we may use a third party payment processor (such as Paypal) to assist in securely processing your personally identifiable payment information. 2. Turn OFF the dashcam. 6. Hi, Jose thank you for bringing this to our attention. It does record but cannot be accessed. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. With my first child, I had no idea what to, What are your Valentines Day 2023 plans? 2. 2. with your baby monitor. Were sorry to hear that youre having an SD card error with your dashcam. Please check your email address. 1. An SD Card reader/SD Card adapter may be needed. Baby Night Light. You are also entitled to restrict or object, at any time, to the further processing of your personal data. What to do to solve these issues???? The camera does have a power cord and wall plug as well. I have a VAVA dash cam and the G-sensor is set to medium. Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). For marketing purposes, please try the following tips to get it back to its functioning! From other electronic devices such as data analysis, research, and dash cam shuts... Of this website issues and the G-sensor is set to medium worked for me I am a bit tech.! Has died on me the Micro SD card, please contact us to opt-out if you later change your.... 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